Privacy Policy
Openframe Privacy Policy
Openframe LLC operates the Openframe platform and associated artist storefronts. This Privacy Policy explains how we collect, use, and protect personal information when you visit our websites or make a purchase.
Information We Collect
We collect the following types of information:
Personal Information
When you place an order or contact us, we may collect:
Name
Email address
Billing and shipping address
Payment information (processed securely by Stripe)
Order details
Openframe does not store full credit card numbers on our servers.
Automatically Collected Information
We may collect technical data such as:
IP address
Browser type
Device information
Pages visited
Referring websites
This information is used to improve site performance and user experience.
How We Use Your Information
We use collected information to:
Process orders and payments
Fulfill and ship products
Provide customer support
Send order confirmations and service emails
Improve platform performance and security
Prevent fraud and abuse
Payment Processing
Payments are processed securely through Stripe. Stripe may collect and process personal data according to their own privacy policies.
Openframe does not store full payment card details.
Fulfillment Partners
We share necessary order information with fulfillment partners for the purpose of producing and shipping products. This includes shipping address and order details required to complete delivery.
Data Sharing
We do not sell customer personal data.
We may share information with trusted service providers only when necessary to operate the platform, process payments, fulfill orders, or comply with legal obligations.
Cookies and Tracking
Our websites may use cookies and similar technologies to improve functionality and analyze site traffic.
You may adjust cookie settings through your browser preferences.
Data Security
We implement reasonable security measures to protect personal information. However, no method of transmission over the internet is completely secure.
Data Retention
We retain customer information only as long as necessary to fulfill orders, provide support, comply with legal requirements, and maintain business records.
International Users
Openframe operates globally. By using our websites, you consent to the transfer and processing of your information in the United States and other applicable jurisdictions.
Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your personal data
To make a request, contact:
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Information
If you have questions about this Privacy Policy or your data, contact:
Openframe Support
Email: support@open-frame.art