Terms of Service

Openframe Terms of Service

These Terms of Service govern your use of the Openframe platform and all associated websites operated by Openframe LLC. By accessing our websites or making a purchase, you agree to these terms.

Merchant of Record

Openframe LLC acts as the Merchant of Record for all transactions processed through the Openframe platform. Openframe is responsible for payment processing, customer support, refund handling, and fulfillment coordination.

Platform Use

You agree to use the Openframe platform for lawful purposes only. You may not use our services to engage in fraudulent activity, abuse payment systems, or interfere with platform operations.

Orders and Payments

All prices are displayed at checkout and processed securely through Stripe and associated payment providers.

We reserve the right to refuse or cancel orders in cases of suspected fraud, incorrect pricing, technical errors, or violation of platform policies.

Fulfillment and Delivery

Products are produced and shipped through third-party fulfillment partners.

Delivery timelines are estimates and may vary due to production schedules, carrier delays, customs processing, or external factors beyond our control.

International Orders

International orders may be subject to customs duties, import taxes, and local fees imposed by destination countries. These charges are the responsibility of the recipient.

Intellectual Property

All artwork, images, and creative content sold through the Openframe platform remain the intellectual property of the original creators.

Purchases grant customers a personal use license only unless otherwise specified in a separate licensing agreement.

Digital Products and Content

Digital products and downloadable content are delivered electronically. Access details are provided after purchase.

Digital products are non-refundable unless required by applicable law.

Account Abuse and Fraud Prevention

We reserve the right to restrict access, cancel orders, or block transactions when suspicious or abusive activity is detected.

Limitation of Liability

Openframe LLC is not responsible for indirect, incidental, or consequential damages arising from the use of the platform or products.

Our liability is limited to the amount paid for the product associated with the claim.

Service Availability

We make reasonable efforts to maintain platform availability but do not guarantee uninterrupted access to our websites or services.

Policy Changes

We may update these Terms of Service at any time. Changes will be posted on this page and become effective upon publication.

Contact Information

For questions regarding these terms, contact:

Openframe Support
Email: support@open-frame.art